FAQ – Clyde Theatre

Frequently Asked Questions

What are your box office hours? +

The Clyde box office is open Monday–Thursday 12PM to 6PM, Friday 10AM to 6PM.

What are your will call hours? +

2 hours prior to door time.

Where can I buy tickets? +
Tickets can be purchased online at Clydetheatre.com, by phone at (800) 514-3849, or in person at:

The Clyde Box Office

1808 Bluffton Road, Fort Wayne, IN 46809

Box Office Hours

Monday–Thursday 12PM to 6PM

Friday 10AM to 6PM

Will Call Hours

Two hours prior to door time

Neat Neat Neat Records

1836 S Calhoun St., Fort Wayne, IN 46802


Monday–Saturday 11AM to 8PM

Sweetwater Concierge Desk

5501 US-30 W, Fort Wayne, IN 46818


Monday–Thursday 9AM to 9PM

Friday 9AM to 8PM

Saturday 9AM to 7PM

Sunday 11AM to 5PM

Wooden Nickel

3627 N Clinton St., Fort Wayne, IN 46809


Monday–Saturday 10AM to 8PM

Sunday 11AM to 6PM

Wooden Nickel

3422 N Anthony Blvd., Fort Wayne, IN 46805


Monday–Saturday 10AM to 8PM

Sunday 12PM to 5PM

Wooden Nickel

6427 W Jefferson Blvd., Fort Wayne, IN 46804


Monday–Saturday 11AM to 8PM

Do you have re-entry? +

In order to help provide a safe and secure environment for all our guests, we have a strict NO RE-ENTRY policy. If you have special needs or concerns that require you to leave the venue, please speak with one of our team members and we will be happy to help you.

How do I get in touch with The Clyde? +

For all general inquiries please email info@clydetheatre.com and we will respond to you within one business day.

Is there an age requirement to attend concerts? +

Many of the events at The Clyde are all ages, but not all of them. Before purchasing tickets to an event at The Clyde, please check the event page for age restrictions.

If you wish to bring children to an all-ages event, we encourage you to familiarize yourself with the event in order to determine the age appropriateness of its content. It is always up to the parent/guardian to make the determination if an event is age appropriate for his/her child.

Events at The Clyde feature loud music for long durations. We encourage you to provide appropriate equipment (noise-canceling headphones or earplugs) for your child to protect his/her hearing.

Are there seats? +

We are committed to ensuring that every guest has an outstanding experience. Our VIP Gallery section is always available with seating. For more information, visit our Premier Seating page. For regular ticketing, many of our shows include reserved seating on the main floor. But every show is different, so please refer to the seating chart on the event details page for the particular event you are interested in attending. If you have special needs, please talk to one of our friendly staff for assistance.

ADA Procedures / Info +
  1. ADA accommodations are available at all events for patrons who are disabled and need accessible seating. Each disabled patron is entitled to accommodations for themselves and up to three guests.
  2. All ADA accommodations are handled directly through The Clyde Theatre box office. Patrons can submit ADA seating requests through E-Tix, either online or by phone, or they can come to, call (260-747-0989), or e-mail (boxoffice@clydetheatre.com) The Clyde Theatre box office. It is important that these requests be made as far in advance as possible, as our ADA seating area does have a maximum capacity and can become full.
    • For general admission standing room events, patrons will be accommodated in our ADA seating area, located in the house-right loge. This area is raised above the main floor level and provides clear sightlines to the stage. When patrons make their ADA seating request, they will be added to our ADA list, and we will collect their first and last name, number of guests in their party, and whether anyone has a wheelchair/scooter/walker or just needs seating.
    • For seated events, patrons will be sold specially designated ADA seats that are on the aisle and easily accessible. Someone from The Clyde Theatre box office will contact the patrons directly to process these sales, with no additional fees, and the tickets will be held at will call for pickup. They will also be added to our ADA list – first and last name, number of guests in their party, whether anyone has a wheelchair/scooter/walker, and sold seat locations.
  3. The night of the event, ADA guests will come to the inside box office window once they enter, and the ADA Host will be called to meet them and escort them to the ADA seating area. Any night-of-show ADA requests will be handled on a first-come, first-served basis, based on availability of space. Once our ADA seating area or designated seats have reached their maximum capacity, we may not be able to accommodate any additional ADA patrons.
Is alcohol served at The Clyde? +

Yes, we have full bar service, including beer, wine, liquor, soda, and bottled water.

Do you offer food? +

A few light food and snack items are available at The Clyde Theatre. Next door at The Club Room, we offer a full menu. Be sure to stop by before and after show. For more information, visit ClydeClubRoom.com. No outside food or drink is allowed inside the venue.

Do you have a VIP Program? +

Our Premier Seating is a distinctive and desirable space within The Clyde Theatre, offering upscale ambience, eye-catching décor, a high level of service, and exciting energy. With easy access from the main floor, a balcony overlooking the entire venue, a VIP bar, and a spacious social area, our Premier Seating offers you a truly unique live music experience.

To request information regarding Premier Seating reservations, please email us at vip@clydetheatre.com.

How can I rent The Clyde for a private party? +

With 21,000 square feet of space in our main performance hall, we can accommodate events of up to 2,000 people (standing room format) or 350 with round seating tables. This flexible space can be used to host a variety of large events including corporate gatherings, fundraisers, and receptions. For more information, please visit our Private Events page.

Where do I park? +

Free parking is available in our 6-acre parking lot located along Bluffton Road and behind the theatre. Once this lot is filled, overflow parking is also available in front of and behind the Foster Park Plaza retail center to our west. To help us be good neighbors, please refrain from parking in the lots for Don Hall’s, Hainan House, or other surrounding businesses. We highly encourage our guests to use a ride-share program like Uber and Lift. Handicap parking spaces are available.

What items aren't allowed inside the venue? +

The Clyde staff is dedicated to creating a safe and fun environment for all patrons who attend our venue. With that in mind, we take the safety and security of our staff and patrons seriously. Prior to entering the building, all guests will be searched by wand, pat down, or metal detector and may be asked to empty pockets. All bags will be searched.

Please enjoy your time at The Clyde without the following items:

  • No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm
  • Replicas of weapons also are NOT permitted
  • No drugs or drug paraphernalia, illegal substances of any kind
  • No outside food or drinks
  • No outside folding chairs or camping chairs
  • No personal video cameras, GoPros, selfie sticks, drones, masks, or laser pointers
  • No professional photo, video, or audio recording equipment – (including detachable lenses, tripods, zooms, or commercial use rigs)
  • No unsealed liquids or gels of any kind
  • No jewelry or clothing that could inflict harm, including chain wallets
  • No large bags (over 10" x 10"), backpacks, CamelBaks, or bota bags
  • No stuffed animals or toys of any kind

This list of prohibited items is subject to change at the discretion of venue management.

We reserve the right to refuse entry to anyone. If you see something that concerns you, please immediately speak to our management or security staff.

Do you have a lost & found? +

Yes, please contact our box office for more information at (260) 747-0989.

Who can I contact if I want to book a show / I want my artist to play at The Clyde? +

Please complete the Artist Submission Form and we will get in touch with you as soon as we can.

Photography Waiver By entering the venue, you are agreeing to be photographed and videoed by our team for use in future promotions from The Clyde Theatre.


Don’t hesitate to contact us at Info@clydetheatre.com or call (260) 747-0989

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